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Case Study: Manufacturing SME
Industry: Manufacturing Headline outcome: AI assistant queries production reports in real time. 40% improvement in decision-making efficiency.
The Problem
A mid-sized manufacturer was tracking production runs, defect rates, downtime events, and supplier delivery timelines across spreadsheets, an ERP, and a homegrown production dashboard. Floor managers were waiting for daily summary emails that landed too late to actually shift the day's decisions.
The Approach
The team picked Business tier with an on-premise deployment:
- GoClaw runtime on the manufacturer's own infrastructure for data sovereignty
- Knowledge Vault connected to the ERP database and the production dashboard exports
- A production-floor agent available in Microsoft Teams and on a web kiosk in the operations room
- RBAC scoped to plant-level: managers at Plant A could not query Plant B data
The Result
- Floor managers got real-time answers to questions like "what's our defect rate this shift on Line 3" instead of waiting for tomorrow's email
- A 40% improvement in decision-making efficiency on the production floor
- The kiosk in the operations room became the primary tool for shift handoff
What Made It Work
- On-premise deployment kept production data inside the plant's network perimeter
- Plant-scoped RBAC handled the multi-site permission model
- Channel deployment to both Microsoft Teams and a web kiosk gave both desk-bound and floor-bound staff the same agent